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Well-Being

Your time as a student, resident, or fellow can be the most rewarding yet challenging time in life. The University of Tennessee Health Science Center College of Medicine-Chattanooga recognizes the relationship between physician mental and physical well-being and patient service. We promote a variety of resources and campus activities that can be used to help maintain your well-being by lowering your stress, identifying problem areas, avoiding burnout, and learning how to achieve a healthy work-life balance. 

Our institution provides a full-time, onsite Counselor supporting our Graduate & Undergraduate Medical Education programs, available at no cost to students, residents, fellows. Services include private counseling as well as group didactics and coaching meetings. Availability Mon - Fri, 8:30 am - 5 pm. Contact for flex hours.

Didactic Topics

Nervous System Regulation

Burnout Mitigation

Self-Care 101

Resilience from Trauma

Navigating Stress

Boundaries

Grief and Loss

Time Management and Organizational Skills

Effective Communication

Navigating Uncomfortable Conversations

and more!


Additional Services

  • LifeBridge Chattanooga 
    • Up to 3 counseling sessions (in person or virtual) sponsored by the College of Medicine-Chattanooga and the local Chattanooga-Hamilton County Medical Society.
    • Costs supported by grants and donations to the medical society - no charge or insurance filing for service. 
    • Reach the 24/7 confidential physician support line at 423-591-9830
  • Resident and Fellow Employee Assistance Program (OPTUM EWS)
    • No additional cost
    • Provided with at least 3 in-person counseling sessions and additional virtual sessions
    • Services can be requested by phone at 866.374.6061 or online using the access code "UTGME"

Services include assistance for issues creating difficulty in achieving work-life balance, including --

Financial well-being and coaching
A money coach powered by "My Secure Advantage"
Identity theft and fraud resolution
A personal OPTUM assistant to find solutions for a multitude of issues
Virtual counseling outside your insurance
Talkspace, available 24/7 - no appointments necessary
After Hours Medical Emergencies
  • National Suicide Prevention Lifeline: Call 988 or Crisis text the word TALK to
    741741 to reach someone immediately.
    • Lifebridge Local 24/7 hotline at 423.591.9830  
  • TN Statewide Crisis Phone Line -- If you are experiencing a mental health emergency, talk to a trained crisis specialist in your area. Call 855.CRISIS1 or 855.274.7471
    • Erlanger Security: 423.778.6911
    • Chattanooga Police Department:  911
    • Chat with a crisis counselor through https://www.imalive.org/
    • 24/7 UT Employee Assistance Program through United Health Care OPTUM at no cost to residents and fellows.
      Call 866.374.6061 for counseling assistance for up to 7 sessions for each issue or problem, OR contact online using the access code, "UTGME"
    • Text Messaging behavioral support line: Text START, HOME, or TALK to 741741,https://www.crisistextline.org
    • National HopeLine Network: 800.442.HOPE
Schedule an Appointment
**Note - You must be signed in to your UTHSC account to schedule an appointment online. 
Lucy White, MEd, LPC-MHSP

Lucy White, MEd, LPC-MHSP, Counselor

Educational and Behavioral Counseling Service

Counseling Line:  423.778.9420
Counseling Location: Whitehall Building, Suite 516

In-person and Zoom Counseling Sessions available, as well as evening flex hours on Tues and Thurs.

FT Counseling FlyerCounseling Informed Consent FormRelease of Information Form

 

Jan 22, 2026