Loan Counseling
Federal Entrance Counseling
What is Entrance Counseling?
Entrance counseling is a mandatory session for first-time federal student loan borrowers. It ensures that students understand the responsibilities of borrowing before receiving their loan funds. It is an online session provided by the U.S. Department of Education that helps students understand:
- Their rights and responsibilities as a borrower
- Loan terms and conditions
- Interest, fees, and repayment options
- The importance of managing debt responsibly
You can complete Entrance Loan Counseling here: https://studentaid.gov/entrance-counseling
Who Needs to Complete It?
Entrance Loan Counseling is required for students who are borrowing federal student loans for the first time. (Subsidized and Unsubsidized).
Complete Entrance Counseling
One-On-One Financial Aid Counseling
All first year students are required to schedule and complete one-on-one financial aid counseling with their counselor. During this counseling session your will learn about the following:
- Managing your education expenses
- Your rights and responsibilities as a borrower
- Review of your award offer
- Other financial resources to consider to help pay for your education
Please schedule your financial aid one-on-one session with your college counselor.
Financial Aid Counselors:
Vacant (Health Professions)
Latoya Franklin (Pharmacy)
Elveen Carson (Nursing)
Annie McPherson(Medicine)
Jacob Greene (Graduate Health Sciences)
LaShall Johnson (Dentistry)Federal Exit Counseling
Exit Loan Counseling is a required federal process for students who are graduating, withdrawing, or dropping below half-time enrollment and have received federal student loans.
If you have ACCEPTED Federal Student Loans, and applied the funds toward the cost of tuition, you are required to have loan exit counseling.
This session helps students understand their repayment responsibilities, available repayment plans, and how to avoid default.
Locate Loan Servicers
Loan servicers are (an) entity that collects payments on a federal student loan, responds to customer service inquiries, and performs other administrative tasks associated with maintaining a loan on behalf of a loan holder. A federal loan servicer is a loan servicer for the U.S. Department of Education.
Federal Loans Disputes
The Ombudsman Group is dedicated to helping resolve disputes related to the federal student aid programs, including Direct Loans, Federal Family Education Loan (FFEL) Program loans, Perkins Loans, and grant programs.
Helpful Videos
Repayment Options
Responsible Borrowing